Help centre
Find the right answer without digging through the whole app.
Start with the category that matches the issue. Contact support when an account or payment requires individual review.
Help
Choose a help area
Direct routes to the most common topics.
Account and profiles
Sign-in, language, profile data and account settings.
Quick spreads
Starting a spread, access and saved results.
Reader orders
Status, delivery date, selected reader and delivery.
Plans and payments
Renewal, cancellation, prices and the current plan.
Privacy and deletion
Data access, security and closing the account.
Contact
Write to the team when the matter requires individual help.
FAQ
Quick answers
✦Where is my completed quick spread?+
Open Saved spreads in your account. Every completed result is marked with its date.
✦How do I turn off plan renewal?+
Open plan settings and choose cancellation. Access remains active until the end of the paid period.
✦Is the first quick spread free?+
Yes. A new user receives one quick spread at no cost.
✦What should I do when a reader service is late?+
Check the order status and then contact support with the order identifier.
✦Can I change the app language?+
Yes. English and Polish are available.
✦How do I close the account?+
Use the delete-account option in settings and confirm the action according to the instructions.
Start here
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